Frequently Asked Questions

Hectar is Morocco's premier digital land marketplace platform that connects land buyers and sellers. We provide advanced mapping tools, verified listings, and direct communication features to make land transactions simple and secure.

Users can create accounts to browse available land listings, use our interactive map to search by location, save favorites, and contact property owners directly. Sellers can list their land by drawing boundaries on our map and providing detailed information.

Yes, creating an account and browsing listings is completely free. Listing your land for sale is also free. We may introduce premium features in the future to enhance your experience.

Hectar currently focuses on Morocco, covering all regions and provinces. We provide detailed mapping for urban, rural, agricultural, and commercial land across the country.

All listings go through our verification process. We verify user accounts, review property information, and use advanced technology to ensure listing authenticity. Look for the verified badge on listings.

Click the 'Sign Up' button and provide your name, email, and phone number. You can also sign up using your Google account for faster registration. Verify your email to activate your account.

Yes, we support Google OAuth for secure and convenient sign-in. This allows you to access your account quickly without remembering another password.

Click 'Forgot Password' on the sign-in page and enter your email address. We'll send you a secure link to reset your password. Follow the instructions in the email to create a new password.

Go to your Profile page from the navigation menu. You can update your name, phone number, profile picture, and other account settings. Remember to save your changes.

Contact our support team to request account deletion. We'll remove your personal information while maintaining anonymized data for legal and business purposes as required.

Click 'Create Listing' from the navigation menu or on the map. Draw your land boundaries using our mapping tools, then fill in the property details, add photos, and submit for review.

Use the drawing tools to outline your property boundaries. You can draw multiple areas if needed. Click points to create precise boundaries, or use the pencil tool for freehand drawing.

Upload high-quality photos showing the land from different angles, access roads, existing structures, water sources, and key features. Good photos significantly increase interest in your listing.

Most listings are reviewed within 24-48 hours. We verify the information provided and may request additional documentation. You'll receive an email notification once your listing is approved.

Yes, you can edit your listing details, update photos, and modify the price from your Profile page. Significant changes may require re-approval to maintain listing quality.

Research similar properties in your area, consider location, size, access roads, and special features. You can always adjust the price later based on market response and interest levels.

Use our search filters to narrow down by location, price range, size, and land type. Browse the map view to see properties in specific areas, or use the list view for detailed comparisons.

Click on any listing to view details, then use the 'Call Owner' or 'Send Message' buttons. We provide direct contact information for verified listings to facilitate communication.

Yes, most land sales involve negotiation. Contact the owner directly to discuss price, terms, and conditions. We recommend visiting the property and conducting due diligence before making an offer.

Hectar facilitates connections between buyers and sellers but doesn't handle payments directly. We recommend using secure payment methods and involving legal professionals for large transactions.

Always request to see official ownership documents, land titles, and certificates. Consider hiring a legal professional to verify documentation and conduct property searches before purchasing.

Contact our support team if you experience issues with a listing or transaction. While we don't mediate disputes directly, we can provide guidance and may take action against fraudulent listings.

Hectar works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience and security.

Yes, our platform is fully responsive and works on smartphones and tablets. The mobile experience includes all features available on desktop, optimized for touch navigation.

Check your internet connection, enable location services, and ensure JavaScript is enabled. Try refreshing the page or clearing your browser cache. Contact support if issues persist.

Ensure your images are under 5MB each and in JPG, PNG, or JPEG format. Check your internet connection and try uploading one image at a time. Contact support for persistent issues.

Clear your browser cache, close unnecessary tabs, check your internet connection, and try disabling browser extensions. The platform performs best with stable broadband internet.